Privacy
Policy
Privacy
Policy
We know that the privacy of your personal information is important to you. We are committed to safeguarding the privacy of your information and want you to know the protective measures we take.
This Website Privacy Policy concerns the information we collect when you view our website.
Non-Public Information We Collect
If you use our website, we collect the following types of information:
- Cookies: Cookies are a text file put on a user’s computer, if accepted by the computer, which provide to us such information as whether you are a new or returning visitor and which web pages you visit.
- Transparent gifs: Transparent gifs are an invisible image which gathers such information as where you came from to visit a particular web page or which of multiple links to the same page you used to access that page.
- Log files: Log files are text files on the server which gather such information as your internet protocol address, internet service provider and type of browser. We use this information to determine such things as the number of visitors and day and time of visit to our website.
If you choose to submit your contact information to indicate an interest in a consultation, we receive from you your name, address, telephone number and e-mail address.
We do not disclose information gained by use of cookies, transparent gifs or log files to affiliated or nonaffiliated third parties. This information is used internally to better design and manage our website.
Information Security
We maintain physical, electronic and procedural security measures that comply with applicable legal and regulatory standards to safeguard your non-public personal information. Access to such information is restricted to those employees who are trained in the proper handling of client information and have a legitimate business need to access that information.
If you entered your contact information into our website to express an interest in being contacted, we use your information so that a Representative of ours may contact you to communicate about this opportunity.
Our Commitment
This privacy policy applies to our current and former customers and has been in effect since January 1, 2018. Because privacy is important, we pledge to work with you to protect and safeguard the security of your personal customer information.
Text Messaging / SMS Communications
City Edge Dental offers an SMS text messaging program to help patients manage their care. If you provide your mobile phone number and consent to receive text messages, we use it to send appointment reminders, confirmations, rescheduling notifications, follow-up care instructions, and occasional office updates such as holiday hours.
Opt-In: You may opt in to receive text messages when you schedule an appointment (in person, by phone, or through our online booking form or third-party scheduling provider), when you complete an intake form, or by texting START to our practice number. By opting in, you agree to receive recurring automated text messages at the mobile number you provide.
Opt-Out: You can opt out at any time by replying STOP to any message. After you opt out, we will send one confirmation message and will not send further texts unless you opt in again.
Help: For help, reply HELP to any message or contact our office at (773) 433-8155.
Message Frequency & Rates: Message frequency varies based on your appointment activity. Message and data rates may apply.
No Sharing of Mobile Information: We do not sell your personal information. No mobile information (including your phone number and SMS consent) will be shared with or sold to third parties or affiliates for marketing or promotional purposes. Phone numbers may be shared only with the service providers that operate our messaging and scheduling systems on our behalf (for example, our SMS platform and our scheduling provider, NexHealth), solely to deliver the services described above.
